Privacy Policy

General Information and Principles of Data Processing

We are pleased that you visit https://labfinder.ch. Protecting your privacy and personal data when using our website and platform is important to us.

Personal data is information relating to an identified or identifiable natural person, such as name, address, telephone number, email address, IP address or information submitted in requests.

This Privacy Policy explains which personal data we process, for what purposes, on what legal bases and for how long. It applies to this website and platform functions, but not to third-party websites linked from LabFinder.

Controller

The controller responsible for processing personal data on this website is:

Contact details

Seamless Bio GmbH

Heiligholzstrasse 77

CH-4142 Münchenstein

Email: info@labfinder.ch

Website Provision and Server Logfiles

When you use the website without otherwise submitting data, technically necessary data is automatically transmitted to our servers, including IP address, date and time of access, requested file, referrer URL, HTTP status code, browser type, browser language and version and operating system.

This processing is technically necessary to display the website and to ensure security and stability. Data is deleted when no longer required, unless statutory retention obligations apply.

Use of Cookies

We use cookies and similar technologies. Some cookies are technically necessary; others help us analyse and improve the website or support marketing and social media functions where legally permitted.

You can configure your browser to reject or delete cookies. Some website functions may then no longer be fully available. Where consent is required, processing is based on your consent.

Requests, Supplier Functions and Leads

When users submit requests, register or use platform functions, we may process contact details, company data, request content, product or brand references, selected suppliers, language, technical status, qualification status and information about whether a lead email was opened or links were clicked.

Suppliers may provide or have LabFinder maintain company address, telephone and fax number, email address, website or webshop, company logo, supplier description, preferred language, product and brand portfolio and information about highlight products or visibility options.

We process this data to provide the platform, manage user and supplier functions, display supplier profiles, products and brands, receive and qualify requests, prevent spam, forward non-spam requests to suppliers, document lead delivery and processing and bill paid services.

Request and lead data is stored as long as necessary for processing, forwarding, supplier support, billing, misuse and spam prevention and statutory retention obligations.

Newsletter

If you subscribe to a newsletter, we process the email address and technical data required for subscription and confirmation. The purpose is to send information about LabFinder news, offers or updates.

You may withdraw your consent at any time using the unsubscribe link or by contacting info@labfinder.ch.

Data Disclosure and Service Providers

We only disclose personal data where you have consented, where it is necessary for a contract or pre-contractual measures, where we are legally obliged to do so, where legitimate interests justify disclosure, or where we use processors bound by appropriate obligations.

Service providers may be used for IT, hosting, maintenance, email delivery, telecommunications, analytics, consent management, security, invoicing, payment processing, accounting and support.

Lead email tracking may be used for delivery control, quality assurance, documentation of lead processing and billing. It is not used for hidden user profiling.

Third-Party Services

Depending on configuration and consent, LabFinder may use services such as Google Fonts, Google Maps, Google Analytics, Google Ads, YouTube or social media platforms to display content, analyse usage or support marketing. These providers may process data independently according to their own privacy policies.

Manual Quality Assurance and Support

LabFinder may manually process requests, supplier profiles, portfolio information and lead status outside the immediate website display for support communication, admin qualification of leads, supplier support, invoicing and technical troubleshooting.

Your Rights

Depending on the applicable law, you have rights of access, rectification, deletion, restriction of processing, objection, data portability, withdrawal of consent and complaint to a supervisory authority.

You may contact us at info@labfinder.ch to exercise your rights or ask questions about data processing.

Contact Information

For questions about this Privacy Policy or data processing, please contact us:

Seamless Bio GmbH

Heiligholzstrasse 77

CH-4142 Münchenstein

Email: info@labfinder.ch

Last updated: May 2026